Shipping policy

Shipping Policy

Welcome to Paisley. We are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy before placing your order.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During sales or peak seasons, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Pakistan: 3–7 business days

  • International Orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information (where available).

Delayed Deliveries

While we work with trusted shipping partners, delays caused by weather, customs, holidays, or courier issues are beyond our control. We appreciate your patience in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Paisley is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Customs & Duties

For international orders, customs duties, taxes, or import fees may apply according to your country's regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Email: support@paisley.com (replace with your actual email address)

We appreciate your trust in Paisley and thank you for shopping with us.